Be Confident on the Phone
B1 and above
The course is designed for everyone who needs to communicate in English at work by telephone, whether it’s internally or with a client.
- Master the principles and skills related to business phone calls.
- Overcome your fear of communicating over the phone in a foreign language.
- You will learn the correct phrases and expressions that will make your communication natural and professional.
- Key telephone phrases
- Sounding friendly and polite – formal and informal expressions
- Making appointments and arrangements by phone
- Conference calls
- Dealing with telephone problems
All prices are per person, do not include VAT, and are valid when one client registers the set number of students for any course.
|3 499 CZK||2 499 CZK||1 499 CZK|
|1 – 5 registered students||6 – 15 registered students||16+ registered students|