Education concept and focus of the course
The first step is to identify your goals and expectations. These are then used as the basis for a language training plan.
- We have focused on corporate language training for 19 years
- We share our experience
- We consult our customers about our teaching system
- We recommend the most effective system of education based on individual needs
Based on the goals of the company, we establish:
- rules for lessons
- course parameters
- the method for monitoring effectiveness and satisfaction
- the form of administrative support
We respect the specifications of your company’s HR Department and management, and we analyse the needs of each student on an individual basis:
Effectiveness of training
We evaluate the progress of our students with our unique method:
SCOPE (System of Complex and Objective Progress Evaluation)
- Language progress = the key to motivation
- We carry out regular tests and provide reports on our students’ progress
- Knowledge is evaluated using the Common European Framework of Reference for Languages
- We monitor the evaluation results in c.Port
Quality control and satisfaction
We monitor our students’ satisfaction with the course, check the quality of the teaching and work on the development of our teachers. We report the results to you and provide feedback to teachers during their evaluation meetings.
- Verification of satisfaction after three lessons by phone or email
- Electronic satisfaction surveys twice a year
- More than 650 classroom methodology inspections per year
- Personal lesson analysis, feedback and work with the development plan for the teacher
Thorough and flawless administration
Comprehensive c.Port information system
(Client Professional Organising and Reporting Tool)
We developed this system directly for the needs of corporate language training in order to ensure that it is clear, simple and intuitive and that it contains all the necessary output.
JCL is a reliable partner that has lived up to the promises of the tender. I particularly appreciate the full administrative support, smooth operation of the courses and the excellent quality of the teaching team. Our communication with the company’s representatives is quick and professional.
JCL has provided us with a comprehensive language teaching service, helped us streamline the process of assigning students to groups and reduced our administrative load. Thanks to the access to c.Port, I have everything under control at any moment. We have had excellent feedback on the company’s teachers and I highly appreciate their flexibility and ability to adapt to all target groups, including our travelling managers. If you truly want professional language training, JCL is the right choice.
JCL has been providing our company with language services for a long time - specifically they provide us with language courses and translation. In general, we are very satisfied with the cooperation, the deadline of translation is always respected and sometimes we use the express service or with a notary public’s verification and signature. If we have any specific requirements, JCL always comes up with a quality proposal for solutions.
The Insurance English course fully met our expectations. It was led by a professional teacher who was excellently prepared. A large part of the course focused on practical exercises with feedback, making the course very dynamic as well as highly beneficial. We have also completed the Czenglish, Business Meetings and Cross Culture courses with JCL and were just as satisfied with all of them.
Česká pojišťovna, a.s.
We are very satisfied with the language courses from JCL. Our communication with JCL is quick and our cooperation is exactly in line with our requirements and needs. The courses are taught by qualified and professional teachers and we can always be sure that even our top managers will be satisfied.
Cooperation with James Cook Languages was a step in the right direction for our company PepsiCo s.r.o. JCL services are always provided on time and of the highest possible quality. JCL employees are helpful and customer oriented. We are looking forward to the continuation of our cooperation.
JCL takes perfect care of our employees’ language training. Professionalism, the speed of the provision of the services and an individual approach are all a matter of course. We must also mention the administrative support and the cooperation when we were establishing our cooperation. A human approach combined with utmost professionalism is the ideal combination.
We’ve been working with JCL as our provider of individual and group language courses for many years. Given that our company places particular emphasis on security, we highly appreciate the stable team of teachers which has been carefully assembled to meet our needs. JCL teachers are true professionals who have been able to adapt to the multicultural character of our company. The JCL course manager helps me with all the administrative work related to the lessons and our cooperation with the JCL management is also very smooth. The communication with JCL is quick and our language training programme is exactly in line with our requirements and needs.