Be Confident on the Phone
B1 and above
The course is designed for everyone who needs to communicate in English at work by telephone, whether it’s internally or with a client.
- Master the principles and skills related to business phone calls.
- Overcome your fear of communicating over the phone in a foreign language.
- You will learn the correct phrases and expressions that will make your communication natural and professional.
- Key telephone phrases
- Sounding friendly and polite – formal and informal expressions
- Making appointments and arrangements by phone
- Conference calls
- Dealing with telephone problems
All prices are per person, do not include VAT, and are valid when one client registers the set number of students for any course.
3 250 CZK
1 – 5 registered students
2 275 CZK
6 – 15 registered students
1 300 CZK
16 + registered students
Location - Prague:
James Cook Languages s.r.o.
Na Florenci 2116/15
110 00 Praha 1