English for Sales and Customer Care

B1 and above

Course information

The course is designed for anyone who works with clients in English.

  • You will learn phrases connected to every stage of the sales pyramid.
  • You will try to make a sale in English and get feedback on your performance.
  • You will improve your formal and diplomatic language.

Course content

  • Making contact with the client
  • Indirect questions
  • Working with objections
  • Closing the deal

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