English for Sales and Customer Care
B1 and above
Course information
The course is designed for anyone who works with clients in English.
- You will learn phrases connected to every stage of the sales pyramid.
- You will try to make a sale in English and get feedback on your performance.
- You will improve your formal and diplomatic language.
Course content
- Making contact with the client
- Indirect questions
- Working with objections
- Closing the deal